Privacy Policy

Overview

This Privacy Policy describes how Mentropic ("we", "us", or "our") collects, uses, and shares information when you use the Mentropic mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information:

• Account information: When you create an account, we collect your email address and any profile information you choose to provide.
• Usage data: We collect information about how you use the App, including exercises completed, scores, session duration, and feature interactions. This data is used to personalize your experience and improve the App.
• Device information: We collect device type, operating system version, and app version for compatibility and debugging purposes.
• Analytics data: We use Google Analytics to collect anonymized usage statistics such as screen views, session duration, and general interaction patterns. This helps us understand how the App is used and where we can make improvements.

How We Use Your Information

We use the information we collect to:

• Provide and maintain the App.
• Personalize your training sessions based on your performance.
• Track your progress and display performance statistics.
• Send important service-related notifications.
• Analyze usage patterns to improve the App.
• Provide customer support.

Google Analytics

We use Google Analytics to collect anonymized usage data. Google Analytics may use cookies or similar technologies to collect information about your use of the App. Google's ability to use and share information collected by Google Analytics is governed by the Google Privacy Policy. You can learn more about how Google uses data at Google's partner sites page.

Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: Third-party services that help us operate the App (e.g., hosting, analytics). These providers are bound by confidentiality obligations.
• Legal requirements: When required by law, court order, or governmental authority.

Data Retention

We retain your data for as long as your account is active or as needed to provide you the service. You can request deletion of your account and associated data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict the processing of your data.
• Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at support@mentropic.com.

Children

The App is rated PG-3 and suitable for all ages. For users under 13, a parent or guardian must provide consent for account creation. We comply with applicable children's privacy laws including COPPA. If you believe we have collected information from a child without proper consent, please contact us and we will promptly delete it.

Data Security

We take reasonable measures to protect your information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the App or on our website with an updated revision date. Your continued use of the App after any changes constitutes your acceptance of the revised policy.

Contact

If you have any questions about this Privacy Policy, please contact us at support@mentropic.com.